Enriched Living SA LLC

Effective Date: DECEMBER 9TH, 2025

1. Introduction

Enriched Living SA LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy and Cookies Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ([Insert Website URL]), utilize our services, or interact with us. As a coaching/counseling service, we handle sensitive information and are committed to maintaining ethical standards regarding client confidentiality and privacy. Important Note: This is a mock policy and must be reviewed by a qualified attorney for legal compliance.

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2. Information We Collect

We collect several types of personal data. Contact Data includes your name, email address, phone number, and mailing address, which we use to schedule appointments, respond to inquiries, and send communications. Sensitive/Client Data includes information provided during intake or sessions, therapeutic history, relationship status, and personal notes; this data is collected solely to provide and personalize our professional services and is held in strict confidence. Billing Data involves payment details processed by a secure third-party processor, used only for payment processing. Usage Data includes technical details like your IP address, browser type, and pages viewed, used to improve our website functionality.

3. How We Use Your Information

We use the collected information primarily for Service Delivery, which involves providing and managing your coaching or counseling sessions. We use it for Communication regarding appointments and service updates. We also use data for Legal & Ethical Compliance (e.g., maintaining records as required by professional guidelines). With your explicit consent, we may use your data for Marketing purposes, such as sending newsletters. Finally, we use data for Security purposes to protect against fraud and unauthorized access.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal data. We only share your information in limited circumstances: with Service Providers (like scheduling software and payment processors) who perform functions on our behalf and are bound by confidentiality agreements; when Legally Required in response to a subpoena or court order; and in situations involving Client Safety, where disclosure is necessary to prevent harm to you or others, consistent with ethical guidelines.

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5. Cookies and Tracking Technologies

Enriched Living SA LLC uses cookies and similar tracking technologies on our website. Cookies are small text files placed on your device. We use them for Functionality to ensure tools like booking forms work correctly, and for Analytics to track how visitors use our site (e.g., using Google Analytics). Most browsers accept cookies by default, but you can adjust your browser settings to reject them, though this may affect site functionality.

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6. Data Security and Retention

We implement robust administrative, technical, and physical security measures to protect your personal data. Client data is stored using encrypted, secure platforms and is accessed only on a "need-to-know" basis. We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, adhering to any longer retention periods required by law or professional licensing boards.

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7. Your Privacy Rights

Depending on your location, you may have specific privacy rights, including the right to Access the personal data we hold, Correct inaccurate data, Request Deletion of your data, or Object to its processing. To exercise any of these rights, please contact us using the details below.

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8. Contact Us

If you have questions or comments about this Privacy and Cookies Policy, please contact us HERE.